Korean Air started as a small airline in 1969 that only catered to just a few places in Asia. However, soon this flag carrier of South Korea made its mark in the aviation industry and emerged as one of the respected leaders. This airline has well-connected routes across the world. Furthermore, it provides the passengers with the best kind of service along with a comfortable journey. Besides passenger service, this airline also offers cargo services.
Booking and cancellation
Every airline has its own set of rules and regulations when it comes to booking and cancellation of tickets. The refund amount depends on your travel class and ticket type. Here is a quick look at some of the aspects to know about these services:
Full claim
There are certain situations where you can cancel your ticket and claims a full refund:
If the ticket is cancelled 91 days before the departure date
If the airline cancels your flight for some reason
If the ticket is cancelled on the same day when it was purchased
Process of cancellation
How can you cancel your ticket from the official website of Korean Air? Here is a quick look:
Visit the homepage
Select Find trips
Once you are redirected to a new page, enter your booking number to retrieve the booking
Once the ticket shows, click the cancel button
There are various other aspects of these features that may often leave a passenger confused. That is why we are here. We make sure to present you with a customised travel plan. Also, we take care of ticket cancellation in case there is a delay or you have changed your travel plans.
Unaccompanied Minor
There are times when parents couldn't accompany their kids during their air travel. For those situations, there is a special service offered by the airlines that helps children of a certain age to travel all by themselves without an adult. Are you thinking of booking the service for your kid? Then, here are some points that you should know about:
Children between the ages of 5 to 12 need this service for domestic travel
Children between the ages of 5 to 11 need this service while travelling alone internationally
This service can also be availed if the accompanying adult is travelling in a different class than the kid
The service is optional for children aged between 12 to 16 years
If you have a connecting flight, Korean Air won’t be able to provide the service
Dedicated staff will take care of your kid right from arrival at the airport to departure at the destination
The cabin crew will make your kid’s journey as comfortable as possible while on board
Make sure to confirm your service once more at least 24 hours before departure
Provide proper identity and contact information of parent or guardian at both arrival and departure
The service may change depending on the rules and regulations of the country you are flying from
How to prepare your kids
Here are some tips that can help in making your kid's journey better.
Explain the entire journey process to the kid
Make sure that the kid has all the documents with him or her before boarding the plane
Ensure that your kid is well-rested
Teach your kid to stay in his or her designated seat during travel
Make sure to teach your kid to ask for the cabin crew's help whenever required
Travelling with pets
Pet parents often miss their pet babies while going on vacation. However, sometimes your pet friend can accompany you. Korean Air also has special guidelines in place to let passengers know more about the different aspects related to travelling with pets.
Pets permitted on board
Only some breeds of cats dogs and pet birds that are at least 8 weeks old or above are allowed in the cabin
Animals like ferrets, turtles, snakes, chickens, rabbits, and pigs are not allowed either on board are in the hold
Foul-smelling or unhealthy animals can be denied travel
Pet carriers should be spacious and leakage-proof. Also, they should be properly secured
Fierce dogs are not allowed on the flight
Fierce dogs
South Korea's agriculture ministry identifies some of the dog breeds as fierce and they are not allowed either in the hold or on board. Here is a quick look at the dog breeds that cannot travel in a Korean Air aircraft.
Tosa and its mixed breeds
Pit Bull Terrier and its mixed breeds
Rottweiler and its mixed breeds
Mastiff and its mixed breeds
Laika and its mixed breeds
Ovtcharka and its mixed breeds
Kangal and its mixed breeds
Wolf Dog and its mixed breed
Service animals
Besides pets, service animals are also allowed on board. However, presently, only dogs are identified as service animals. Here are some points to remember:
Service animals can accompany their owner on board without a carrier or cage
There is no seat assigned to the service dog
Service dog owners don’t need to fill pet transportation declaration form
We understand there are different things involved in the process of travelling with pets. Hence, we are here to make your journey easier. We can take care of all the bookings and updates related to your journey with your pet. With us, you don’t have to worry about your travels.
Travel Class
Each airline has multiple classes of service that they offer. Korean Air is no different. These travel classes are designed in a way that they offer impeccable services to passengers to ensure that they can travel comfortably. Services offered in each class are different and have a variety of pricing schemes. It means that the passengers can choose a travel class according to their requirements. Here is a quick look at the travel classes of this airline.
Economy Class
Equipped with affordable luxury features, this travel class has several benefits to offer to passengers. Here is a quick look:
Passengers who have purchased tickets have the option to reserve their preferred seat before flying
Option for online check-in
Free baggage allowance up to a certain amount
During winter, coat room service is provided for the passengers. Under the service, a passenger can keep his or her coat in the airport for up to five days if they are travelling to a warmer location. Only one coat per passenger is stored
Delicious meal
Selected wines
In-seat power outlets
Special wake-up call where cabin crew will wake you up at a time you requested
Prestige Class
This travel class offers luxurious services to passengers right from their arrival at the airport to their destination. Here are some of the aspects that make this class popular.
Separate and exclusive check-in counter for passengers of this class
Priority baggage drop off
Priority boarding
Access to lounge before travelling
Mood lighting for comfortable travel to relieve fatigue
Welcome drink before departure. Passengers can choose from alcoholic and non-alcoholic drinks
Premium in-flight meals prepared by renowned chefs
Amenity kit containing an eye mask, toothbrush, and other essentials
Enjoy your time at the signature bar of Korean Air available to the passengers of this class and First Class
Premium shower service upon arrival at the destination
First Class
This travel class offers a redefined service to the passengers. With this travel class, you can fly in luxurious comfort. So, what are the features that make this class distinctive from others? Let’s take a look:
Priority check-in
Priority boarding
Priority baggage handling
One-on-one service where a staff member of the airline will escort you to the boarding gate
If you reach the airport early or have to wait for your connecting flight, you can relax at the exclusive lounge specially designed for people travelling in First Class
The on-demand menu at any time prepared by renowned chefs
Premium wine
Amenity kit containing premium quality travel essentials along with a toothbrush, skincare set, and eye mask
Premium duvet
Mattress pad
Lie-flat seat with generous space that ensures privacy
Option to take a shower after arrival at the destination
Your baggage allowance, for both the cabin and hold, also depends on the type of class you are selecting for your travel. Confused about the class to choose? We can help you in making a proper decision and help you book the tickets for your trip.
Travel Destinations
Korean Air connects different parts of the world with its wide network of routes. Here is a quick look at the places you can visit with Korean Air:
Brussels
Derby
San Juan
Killeen
Mexico City
Dubai
Harrisburg
Mobile
Ciudad Guayana
Istanbul
Copenhagen
Las Vegas
Alexandria
Melbourne
Yogyakarta
El Paso
Hartford
Sapporo
Beijing
Sacramento
Tobolsk
Yakutsk
Detroit
London
Manzini
Osaka
Wausau
Fayetteville
Colombo
Tenerife
Montreal
Verona
San Jose
Seattle
Kingston
Dallas
Johannesburg
Doha
Rio De Janeiro
Sumburgh
Los Angeles
Eilat
Santo Domingo
Tampa
Castries
Chicago
Atlanta
Nagoya
Dakar
Cleveland
Venice
Rome
Jacksonville
Chengdu
San Jose
Jakarta
Ulaanbaatar
Hamburg
Zunyi
Moscow
Washington
Frankfurt
Kyiv
Medellin
Nanaimo
Bangkok
Orlando
Seoul
Maasai Mara
Monterrey
Houston
Victoria
Kuala Lumpur
Monrovia
Minneapolis
Windhoek
Columbus
Nairobi
Chignik
Moroni
Denver
Noumea
Kansas City
Norfolk
Glasgow
Philadelphia
Stockholm
Tehran
Anchorage
Taipei
New York
Milan
Sao Paulo
New Orleans
San Diego
Amman
Tokyo
Muong Sai
Paris
Panama City
Oslo
Fort Lauderdale
Toronto
Paramaribo
Belfast
Singapore
Shanghai
Phoenix
Nelspruit
Ottawa
Fort Myers
Grand Canyon
Saratov
Abu Dhabi
Jeki
Buenos Aires
Dusseldorf
Pittsburgh
Vancouver
Myrtle Beach
Cincinnati
Belize City
Tofino
Reykjavik
Certain routes are temporarily suspended following the pandemic. However, the airline is working towards resuming them. Also, if you have a specific place in mind, get in touch with our team who can help you with all your travel needs.
Baggage policies
Korean Air has certain baggage policies that determine what passengers can carry on board or in the hold. Also, with each class type, a certain limit of free baggage is allowed. Here are some of the interesting points about baggage policies.
Check-in baggage
Take a look at the points to know more about the luggage that you have to check in during your air travel:
Your free baggage limit will be mentioned in your ticket
If you have excess weight, you can pre-book the service of extending your baggage allowance
If your luggage exceeds the allocated limit, in terms of weight and number, you will have to pay extra at the airport
There are certain special items that you can take as check-in luggage. They include sports equipment, musical instruments, and an electric wheelchair
Hand baggage
Besides the check-in luggage, passengers can also carry onboard baggage. So, here are some of the points you need to know about:
First Class travellers can carry two pieces of hand baggage along with a personal item
The other classes can carry one bag and one personal item
Personal items include a handbag, a small shoulder bag, a laptop bag, or a briefcase
Passengers travelling with kids can carry one stroller or pushchair for their infants onboard
Bags need to be stored in the overhead bin
The hand baggage can also be stored underneath the seat in front of the passenger. However, passengers sitting in the emergency row have to store their personal items in the overhead bin
Restricted items
What are the items that you can carry either in the cabin or in the hold? Are there items that you cannot carry during your air travel? Here is a quick look at completely or partially restricted items.
Completely restricted
You cannot travel with these items. They are not allowed in the aircraft:
Flammable materials like lighter fluid, paint or gasoline
Pressurised gas containers
Weapons
Explosives
Fire Extinguisher
Aerosols (other than cosmetics or toiletries)
Bleach
Perm products
Electronic devices with lithium batteries
Smart Luggage
Personal mobility devices unless required for medical purposes
Hair straightener with non-removable batteries
Partly restricted carry-on items
These are some of the items that can be carried on board but in limited quantities.
Liquid gels, cosmetics, toothpaste, etc. These items can be carried in 100 ml bottles. Also, the bottles should be stored in a clear bag
Medicine for personal use
One lighter or matchbox
Dry ice
Other items
Here is a quick look at the items that you can carry with you in the cabin but they are not allowed as check-in items.
